Terms and conditions

Sunset Cove Villas  ·  My Laguna Stay Inc.

Terms & Conditions

Short-Term Rental Agreement  ·  Effective January 1, 2025  ·  Updated April 6, 2026

9 Sections 5 min read Laguna Beach, CA

These Terms are the clear legal framework behind every Sunset Cove reservation. By completing a booking — whether direct, by phone, or through a third-party platform — you acknowledge that you have read, understood, and agreed to the following Terms & Conditions in full. They form a binding agreement between you and My Laguna Stay Inc. / Sunset Cove LLC ("Owner").

Questions before confirming your stay? Contact our team and we will gladly help.

01

Reservation & Agreement

1.1 Binding Agreement. A confirmed reservation constitutes a legally binding Short-Term Rental Agreement between the Guest (the person completing the booking) and My Laguna Stay Inc. / Sunset Cove LLC ("Owner"), located at 683 Sleepy Hollow Ln, Laguna Beach, CA 92651. These Terms, together with any rental confirmation, rental agreement document, and the House Rules (Exhibit A of the Rental Agreement), constitute the entire agreement between the parties.

1.2 Age Requirement. The primary Guest completing the reservation must be at least 25 years of age and must be present for the duration of the stay. This individual is the "Responsible Party" and assumes full liability for all members of the rental party.

1.3 Identity Verification. The credit card used at time of booking must be presented at check-in along with matching government-issued photo identification. A copy of these documents may be retained. Any reservation obtained under false pretence will result in forfeiture of all advance payments and the party will not be permitted to check in.

1.4 Third-Party Bookings. Reservations made through third-party platforms (Airbnb, VRBO, Expedia, Booking.com, etc.) are subject to both these Terms and the applicable platform's own terms. In the event of a conflict, these Terms govern as between Guest and Owner.

1.5 Rental Period. The rental period is as stated in the confirmation. The property is rented for residential, non-commercial use only. The villa is not to be used for events, commercial filming, photoshoots, or any commercial purpose without prior written consent.

02

Payment & Fees

2.1 Rental Rate. The total rental rate is as quoted at the time of booking and stated in the rental confirmation. Rates are quoted in US Dollars and are subject to applicable state and local taxes.

2.2 Cleaning Fee. A one-time cleaning fee of $250 is included in the total booking amount. This covers the standard pre-arrival deep-clean of the villa. Additional in-stay cleaning services may be requested at $150 per service call.

2.3 Parking. If arriving by vehicle, a parking fee of $45 per night is charged for use of our secure on-site parking garage. This fee must be paid prior to or at check-in. The Owner is not responsible for loss or damage to any vehicle or its contents while parked on property.

2.4 Security Deposit. A refundable security deposit may be collected prior to arrival, as stated in your booking confirmation. The security deposit will be returned within 14 days of checkout, less any deductions for damage, excessive cleaning, or policy violations.

2.5 Incidental Charges. Guest authorises Owner to charge the credit card on file for any damage, excessive cleaning, smoking violations ($250), plumbing damage resulting from prohibited disposal ($250), or other policy violations identified during or after the stay. Owner will provide written notice of any such charge.

2.6 Payment Schedule. Unless otherwise agreed in writing: a deposit is due at time of booking to secure the reservation; the balance of rental amount and any applicable security deposit are due no later than 30 days prior to the arrival date. Failure to submit the balance on time constitutes a breach of this Agreement and may result in cancellation of the reservation and forfeiture of the deposit.

03

Cancellation & Refunds

3.1 Cancellation by Guest. All cancellation requests must be submitted in writing to Owner. The following policy applies based on the number of days prior to the scheduled arrival date:

Notice Period Refund / Credit
More than 90 days before arrival Full refund of all amounts paid
60–90 days before arrival Refund of all amounts paid less the first night's room rate and tax
30–60 days before arrival No cash refund; 50% credit toward a future stay issued
Fewer than 30 days before arrival No refund or credit. As a goodwill gesture, if the property is re-rented at substantially the same terms, Guest will receive a refund less a 20% cancellation fee.

3.2 Security & Pet Deposits. In all cancellation scenarios, any security or pet deposit paid will be fully refunded within 14 days of the cancellation date.

3.3 No-Shows. A Guest who fails to arrive on the scheduled check-in date without prior written notification will be treated as a cancellation made within 30 days of arrival, and no refund will be issued.

3.4 Cancellation by Owner. In the unlikely event that Owner must cancel a confirmed reservation, Guest will receive a full refund of all amounts paid. Owner's liability is limited to this refund and does not extend to travel, accommodation, or any other costs incurred by Guest.

3.5 Weather. No refunds will be issued for inclement weather or road conditions. We strongly recommend guests obtain travel insurance that includes cancellation and weather-related provisions.

3.6 Travel Insurance. Owner strongly recommends that all guests obtain comprehensive travel insurance covering trip cancellation, interruption, medical expenses, and personal property. Owner bears no responsibility for costs resulting from a Guest's failure to obtain adequate coverage.

04

Occupancy & Property Use

4.1 Maximum Occupancy. Occupancy is strictly limited as follows: 1-bedroom units — maximum 4 guests; 2-bedroom units — maximum 6 guests; 3-bedroom units — maximum 8 guests. Exceeding these limits is a material breach of this Agreement and may result in immediate termination of the stay with no refund.

4.2 Residential Use Only. The premises may be used exclusively as a private residence during the rental period. Use for commercial purposes — including professional photography, commercial film production, commercial events, or subletting — is strictly prohibited without prior written consent.

4.3 Guest List. Only persons named in the reservation may occupy the villa overnight. Keys and access credentials may not be shared with individuals outside the registered rental party. Guests may not sublet or assign any interest in this Agreement.

4.4 Noise & Neighbours. Guests must comply with the Laguna Beach noise ordinance. Noise must be reduced to acceptable residential levels by 9:30 PM each evening. Guests shall not disturb, annoy, or interfere with neighbouring residents or other guests.

4.5 Smoking. Smoking of any substance — including tobacco, cannabis, and e-cigarettes — is strictly prohibited anywhere on Sunset Cove LLC property, including all outdoor areas. Laguna Beach is a designated non-smoking city with active municipal fines. A $250 smoking penalty will be charged in addition to any city fines.

4.6 Animals. No pets are permitted unless explicitly authorised in writing and subject to a separate pet fee and/or deposit. Service animals as defined under the Americans with Disabilities Act are welcome; please notify Owner in advance of arrival.

4.7 Prohibited Items. The following are strictly prohibited: drones or unmanned aerial vehicles on or above the property; combustible materials in gas fireplaces or barbecues; and any activities that may endanger persons, damage the property, or violate any applicable law or ordinance.

05

Property Care & Damage

5.1 Condition on Arrival. Owner shall deliver the villa to Guest in clean, well-maintained condition. Guest should report any pre-existing damage or concerns in writing within 24 hours of check-in. Failure to report pre-existing damage may result in Guest being held responsible for such damage at checkout.

5.2 Care During Stay. Guests shall keep the premises and all furnishings in good order. Furniture may not be moved. No alterations, modifications, or additions may be made to the property, its walls, artwork, landscaping, or contents. Appliances must be used for their intended purpose only.

5.3 Damage & Additional Cleaning. Guest accepts personal financial responsibility for any damage to the property or its contents caused by Guest, members of the rental party, or any person invited to the premises by Guest. Charges will be deducted from the security deposit; if damage exceeds the deposit, the difference will be charged to the card on file. Owner will provide an itemised damage report.

5.4 Reporting Maintenance. Any item not in working order shall be reported to Owner or housekeeping immediately. Damage resulting from Guest's failure to report an issue — for example, unreported water damage — will be charged to Guest. Reporting a maintenance issue does not entitle Guest to a refund or discount.

5.5 Plumbing. Only toilet paper may be flushed. Feminine hygiene products, wipes, or any other items must be disposed of in the waste receptacle provided. Septic damage resulting from prohibited disposal will be charged up to $250.

5.6 Condition at Checkout. Guest shall return the property in substantially the same condition as received. This includes: all dishes washed and returned to their place; rubbish placed in designated bins; all personal belongings removed; and doors and windows secured.

06

Liability & Indemnity

6.1 Assumption of Risk. By accepting this Agreement, Guest, members of the rental party, and any person invited to the premises by Guest expressly assume the risk of any harm arising from use of the premises, including but not limited to the beach, pool areas, balconies, and stairways.

6.2 Hold Harmless. Guest agrees to hold Owner, My Laguna Stay Inc., and Sunset Cove LLC harmless for any damage or injury to Guest, members of the rental party, or any person invited to the premises — unless such damage or injury is the direct result of Owner's negligence or wilful misconduct.

6.3 Indemnification. Guest releases Owner from liability and agrees to indemnify Owner against all losses, claims, disputes, litigation, judgements, costs, and attorney fees arising from: (a) Guest's failure to fulfil any obligation under this Agreement; (b) any damage or injury occurring in or about the premises; (c) Guest's failure to comply with applicable laws or government requirements; and (d) any lien or encumbrance filed against Guest as a result of Guest's actions.

6.4 Personal Property. Owner is not responsible for loss of or damage to Guest's personal property, including vehicles. Owner recommends all guests carry appropriate travel and personal property insurance.

6.5 Joint & Individual Liability. Where there is more than one Guest or occupant, each is individually and jointly responsible for full performance of all obligations under this Agreement.

6.6 Limitation of Liability. To the maximum extent permitted by applicable law, Owner's total liability to Guest under or in connection with this Agreement shall not exceed the total rental amount paid by Guest for the relevant stay.

07

Check-Out & Holding Over

7.1 Check-Out Time. The check-out time is as stated in your booking confirmation. Guest must vacate the premises and deliver the property in good order by the designated check-out time unless an extension has been approved in writing by Owner.

7.2 Late Departure. If Guest has not vacated the premises by the designated check-out time without written authorisation, Owner reserves the right to charge a late departure fee equal to one additional night's rental rate, prorated to the hour, without prejudice to any other remedy available to Owner.

7.3 Unauthorised Holding Over. Guest acknowledges that any unauthorised holding over beyond the rental period: (a) may jeopardise the Owner's business and cause loss of rental income; (b) may cause Owner to breach commitments to subsequent guests; and (c) may damage Owner's reputation and goodwill. In the event of unauthorised holding over, Owner will seek all remedies available by law, including injunctive relief, reimbursement of lost income, and monetary damages. Guest shall deliver possession of the rental unit in good order upon termination or expiry of the Agreement.

7.4 Abandoned Property. Any personal property left at the villa after checkout will be held for a reasonable period. Owner may arrange return shipping at Guest's expense. Items not claimed within 30 days will be donated or disposed of.

08

Amendments & Exceptions

8.1 Written Exceptions Only. Any exception to any provision of these Terms must be agreed in writing by an authorised representative of My Laguna Stay Inc. / Sunset Cove LLC before or at the time the exception is to take effect. Verbal agreements or representations by staff do not constitute a binding exception.

8.2 Unavailability. If for any reason the specific villa booked becomes unavailable, Owner reserves the right to substitute a comparable unit on this or another managed property. A comparable unit shall offer similar ocean views, appointments, and beach access. If no comparable unit is available, Owner will offer a full refund.

8.3 Right of Entry. Owner reserves the right to enter the villa at any time for the purpose of repair, inspection, or guest safety. This right will be exercised in a reasonable and considerate manner, with advance notice given to Guest wherever practicable — except in the case of emergency.

8.4 Rule Changes. Owner reserves the right to amend these Terms at any time for future bookings. Changes will not affect reservations already confirmed and paid. The version of these Terms in effect at the time of booking confirmation governs that reservation.

09

Governing Law & Disputes

9.1 Governing Law. These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws provisions. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Orange County, California.

9.2 Mediation First. Prior to initiating any legal action, Guest and Owner agree to attempt to resolve any dispute or claim arising out of this Agreement through good-faith mediation. Mediation fees, if any, shall be split equally between the parties. Only if mediation fails may either party proceed to arbitration or court action.

9.3 Severability. If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable. All other provisions will remain in full force and effect.

9.4 Entire Agreement. These Terms and Conditions, together with the rental confirmation, rental agreement document, and Exhibit A (House Rules), constitute the entire agreement between Guest and Owner regarding the rental. They supersede all prior negotiations, representations, warranties, and understandings of the parties.

9.5 Contact. For questions regarding these Terms, please contact:

My Laguna Stay Inc. / Sunset Cove LLC
683 Sleepy Hollow Lane
Laguna Beach, CA 92651
Cleo Beach, California

Contact our team →

By completing your reservation, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety on behalf of yourself and all members of your rental party.